The Spark Institute
SHAPING AMERICA'S RETIREMENT


PRIVACY POLICY

What information do we collect?

We collect information from you when you apply for or renew your membership, register for a conference or fill out a survey or other form.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To process transactions -- Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a survey or other site feature.
  • To send periodic emails -- The email address you provide for membership, conference registration or order processing, may be used to send you information and updates pertaining to your request, in addition to receiving occasional company news, updates, related product or service information, etc.

SECURITY POLICY

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.)

We use cookies to understand and save your preferences for future visits.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

REFUND POLICIES

Membership Dues: Annual dues for membership in SPARK or The SPARK Institute, Inc. are not refundable.

Conference Sponsorships and Exhibits: Sponsorship and exhibitor commitments cannot be cancelled, and the associated fees are non-refundable. Sponsorship and exhibitor fees are non-transferrable to future conferences or events.

Conference Registrations: Registration fees are non-refundable for cancellations made less than 30 days prior to the start of the conference; however, the cancelling party may send another person in his/her place with advance written notice. Acceptance of registration and attendance is subject to approval by SPARK. SPARK reserves the right to cancel these events for any reason, and shall not be responsible for losses of airfare, hotel or other costs incurred by registrants.

Hotel Cancellation:

Any hotel reservations for our events must be cancelled within 7 days of first night of stay to avoid penalties.

CONTACT US

If there are any questions regarding this privacy policy you may contact us using the information below.

The SPARK Institute
9 Phelps Lane
Simsbury, CT 06070

Phone: 860-658-5058